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Returns Terms & Conditions
- All returns, exchanges need prior approval from Cast Scale Models.
- Please pack the model in its original packaging, (if still intact) and then pack in a corrugated outer carton and place a copy of your original invoice inside the box. Items returned in other than the original packing will not receive full credit.
- Returns of items that Cast Scale Models special orders from the manufacturer will not be allowed.
- Cast Scale Models allows the return of non-defective items for up to 14 days after the invoice date. Any exceptions to this rule is at our sole discretion.
- Orders returned by a delivery carrier as refused, bad address, or any other reason without prior notification or authorization will be subject to a minimum 20-75% restock fee at Cast Scale Models's discretion.
- Return freight fees are the responsibility of the customer.
Call Hours *Online orders can be placed 7 days a week, 24 hours a day! | |
Monday - Friday | 9:00am - 5:00pm |
Saturday - Sunday | Closed |
Scale Cast Models sell adult collectibles that are not intended for children. | All prices shown are USD | Die Cast Models may be in limited supply or may be in back ordered status. Shipping occurs on ordered items within a day of arrival. |